We will NEVER sail Virgin Voyages Again! (Cruisers Beware)
Key Moments
Editorial Summary
The creator, Jordan from JJ Cruz, shares a negative review of a recent group cruise with Virgin Voyages on the Valiant Lady. Jordan explains that the experience was so frustrating that they will no longer bring their group business to the cruise line. The grievances are categorized into three main areas: port operations, ADA friendliness, and guest services. Regarding operations, the creator describes long wait times to reboard the ship in Key West and Biminy, noting that some passengers nearly passed out due to a lack of shade. In terms of accessibility, the video highlights insufficient wheelchair services during embarkation and a lack of pier assistance in Biminy. Finally, the creator criticizes the guest services team for being impolite, unaccommodating, and dishonest regarding the causes of delays and operational standards. Jordan concludes by urging the cruise line to improve its accessibility and staff training to avoid losing more customers.
Written by TripBacon from this video's transcript.
How This Review Compares
This review is more critical than the all-time creator consensus.
Source: Our analysis of the creator's lived experience, based on what they said in this video.
Creator's Key Takeaways
We will not be doing another group cruise with Virgin Voyages based on how poor our experience was
I have never waited between 1 and 2 hours in a line to get back on board a docked ship
Virgin Voyages is not a very accessible friendly cruise line
guest services not only told us no over and over and over again, they consistently lied to us
Creator's Tips & Advice
Questions This Creator Answers
Topics Covered
Port Highlights
Scale: 0–5 strips in half-step increments. 0 = “meh”, 5 = “bacon bliss”. Aggregated from creator-review sentiment, weighted by channel expertise.
About our Bacon Score methodologyVideo content sourced from the creator's original upload. Watch on YouTube